Shipping & Delivery


Domestic – Australia & New Zealand

Australia Post is used for Domestic postage. Shipping prices are determined on weight of product and the same throughout Australia & New Zealand. After your order is processed and packed, it will be posted the same day (excluding week-ends & public holidays). We will provide you with a tracking number for your order. If you have any questions/issues regarding shipping, please contact us straight away so we can find a solution. 

 

Express shipping - between 2-3 business days 

Standard shipping - between 4-6 business days

FREE EXPRESS SHIPPING ON ORDERS OVER $100.

 

International - outside Australia 

Australia Post is used for International postage. Shipping prices are determined on weight of product & country location. If your country is not listed in Shipping component of Check Out, please let us know and we will arrange this. After your order is processed and packed, it will be posted the same day (excluding week-ends & public holidays). We will provide you with a tracking number for your order. If you have any questions/issues regarding shipping, please contact us straight away so we can find a solution. 

 

Express shipping - between 2-4 business days 

Standard shipping - between 6+ business days

 

 

Taxes & Duties

Taxes, customs fees and duties associated with your purchase overseas are the responsibility of the customer. Please note, if you are unsure if this will affect you, contact your local customs office.

Occasionally, there are delays with customs and therefore will delay your order. We aplogise for the inconvenience.

Additional questions? Please feel free to drop us a line at - staysalty@mermaidsdownunder.com 


 

 

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